Ravinia Festival Privacy Policy
This Web site is the responsibility of Ravinia Festival Association (“Ravinia”).
If you have any questions about this Privacy Policy, please feel free to contact
us through our Web site or contact us by mail at 418 Sheridan Road, Highland Park,
IL 60035 or by e-mail at webmaster@ravinia.org. The Web server on which this Web
site is housed is owned and maintained by Ravinia Festival Association. The following
policies apply to www.ravinia.org.
Commitment to Privacy
Your privacy is important to us. When you visit our Web site, you are accepting
the terms and practices outlined in this Privacy Policy. Please take a moment to
read our Privacy Policy prior to using the Web site.
The Information We Collect and How We Use It
Ravinia may collect the following types of information through Ravinia.org:
- Identifying Information – When you sign up for a MyRavinia
account, we ask you for personal information, such as your name, email address and
an account password. Ravinia uses this information to fulfill your requests for
our programs and services, to respond to your inquiries about our offerings, and
to offer you other programs or services that we believe may be of interest to you.
During ticket purchases or other online transactions, we also request credit card
or other payment account information which we maintain in encrypted form on secure
servers.
- Contests, Sweepstakes and Special Offers – From time to time,
Ravinia will conduct various contests, sweepstakes, or other special offers. If
you choose to participate in a contest, sweepstakes, or special offer through Ravinia.org,
we may ask you to submit certain personal identifying information, such as your
name, address, age and other information, in connection with that offering. This
information may be used to contact you or to provide you or other users with a more
personalized service going forward.
- Log information – When you access any of the areas within
Ravinia.org, our servers automatically record information that your browser sends
whenever you visit a Web site. These server logs may include information such as
your web request, Internet Protocol address (the IP address is a number that is
automatically assigned to your computer whenever you are accessing the Internet),
browser type, browser language, the date and time of your request and one or more
cookies that may uniquely identify your browser. This information does not include
personally identifiable information. We may use this data to assist us in evaluating
the usefulness of our Web site as well as improve our services to you and other
users in the future.
- Cookies – Our web servers may seek (as many Web sites do)
to place a "cookie" (a small data file) on your computer's hard drive that allows
the server to determine the computer when it visits again, in order to track statistical
information about navigation to and throughout certain areas of our Web site. This
cookie is not used to obtain your name or any personal data, and the information
that is tracked is used only for internal purposes, such as to improve Web site
navigation. If you prefer not to accept cookies, you can set your web browser to
reject them or to alert you before one is placed, but some features and services
on the Ravinia Web site may not function properly if you disable cookies.
- User communications – When you send email or other communications
to Ravinia, we may retain those communications in order to process your inquiries,
respond to requests and improve our services.
- Links – Ravinia may present links in a format that enables
us to keep track of whether these links have been followed. We use this information
to improve the quality of our Web site and services.
- Ravinia processes personal information on our servers in the United States of America
only.
Information We Disclose to Third Parties
Ravinia may use or disclose the information you provide about yourself to our contractors,
agents and suppliers to fulfill your requests for our programs and services or in
connection with the operation of this site. In addition, Ravinia may from time to
time exchange names and mailing addresses with other not-for-profit organizations
in the Chicagoland area for one-time use only. We may also disclose personally identifiable
information in response to legal process, for example, in response to a court order
or a subpoena. However, except as described above, Ravinia never trades, exchanges
or sells email addresses or phone numbers with any other third party.
In addition, provided information is aggregated and does not identify you, you hereby
acknowledge and consent to the use and distribution by Ravinia of any information
obtained from you in a report that may be distributed to third parties in the ordinary
course of Ravinia’s business and for research and statistical purposes.
Opt-Out Page
You may opt out of having your personal information collected by Ravinia, used by
Ravinia for secondary purposes, disclosed to third parties or used by Ravinia or
third parties to send promotional correspondences to you, by contacting Ravinia
at webmaster@ravinia.org.
Information security
In an effort to protect your personal information we have implemented a number of
safeguards. We operate secure data networks protected by industry-standard firewall
and password protection systems. Access to information is restricted to authorized
persons. Additionally, when your personal information is collected through our Web
site, it is encrypted using industry-standard Secure Socket Layer ("SSL") technology.
We periodically review our security policies and update them as necessary.
Data integrity
Ravinia processes personal information only for the purposes for which it was collected
and in accordance with this Privacy Policy. Ravinia takes reasonable steps to ensure
that all personal information we process is accurate, complete and current. However,
whether the information is accurate will ultimately depend on the information you
submit and your prompt correction of your personal information whenever necessary.
Access to and Ability to Correct Personal Data
Upon request via postal mail, e-mail, or phone, Ravinia will provide you with a
summary your personal information retained by Ravinia. You may modify, correct,
change, or update your personal record or cause your personal record to be removed
from Ravinia's database. Ravinia will only send personal records to the e-mail address
on file for the name associated with it.
Collection of Personal Data from Children
In general, Ravinia.org is not intended for or marketed to persons under the age
of 18. Certain areas of Ravinia’s Web site are marketed towards children.
We take the privacy of your children very seriously and recognize the need to provide
additional privacy protections for children under the age of 13 who visit our Web
site. To learn more about our protections for children who are under the age of
13, please click here.
Ravinia encourages parents and guardians to spend time online with their children.
Ravinia’s Right to Contact User Ravinia reserves the right to contact site
visitors regarding this privacy policy, or any other policies or agreements relevant
to site visitors.
Ravinia’s Right to Change Privacy Policy
Ravinia reserves the right to change this policy at any time with or without notice.
It is your responsibility to check back to this Web site to review revisions and
changes to this privacy policy. Specifically, we encourage you to review this privacy
policy each and every time you visit the Web site.
Last Modified on: February 19, 2010